FAQ
Everything you need to know before you leave
Are you planning your holiday at the Hotel Splendid? In order to get you off to a worry-free start, we have collected the answers to the most frequently asked questions here. If you have any other doubts, we are always at your disposal!
ARRIVAL, DEPARTURE, STAY
Yes, it can be easily reached by train and bus.
Unfortunately, our hotel does not have any rooms or areas specifically equipped to accommodate people with disabilities. If you have special needs, please do not hesitate to contact us directly so that we can assess every detail together.
Our hotel is located directly by the sea, with direct and convenient access to the beach.
We are very close to the two main squares of Gatteo Mare, where the major events of the Gatteo Mare Summer Village take place. Within walking distance you will also find excellent restaurants, clubs, shops, supermarkets, pharmacies and all useful services.
Yes, we are only 10 minutes' drive from the Atlantica water park and about 25 to 30 minutes' drive from the most famous parks of the Riviera, such as Mirabilandia, Oltremare, Aquafan and Italia in Miniatura.
Yes, to confirm your reservation we ask for a deposit of 200€ by bank transfer. In case of cancellation within 30 days of arrival, the amount will be returned to you in full.
If you are forced to cancel your reservation within 30 days of your arrival date, your deposit will be refunded.
In the event of early departure, 3 nights' accommodation will be charged.
Check-in is available from 8:00 a.m. to 10:00 p.m., and room delivery is until 2:00 p.m. On the day of departure, we kindly ask you to vacate your room by 10:00 a.m.
Yes, you have complete freedom of schedule for your travels.
No, the tourist tax is excluded from the price of the formulas.
SERVICES
All Inclusive: includes breakfast, lunch and dinner, drinks included with meals, beach service, parking and air conditioning.
Half Board All Inclusive: includes breakfast, a meal with a choice of lunch or dinner with drinks included, beach service, parking and air conditioning.
Full board: includes breakfast, lunch and dinner, parking and air conditioning.
Half Board: includes breakfast, a meal choice of lunch or dinner, parking and air conditioning.
Bed & Breakfast: includes accommodation, breakfast, parking and air conditioning.
Half Board All Inclusive: includes breakfast, a meal with a choice of lunch or dinner with drinks included, beach service, parking and air conditioning.
Full board: includes breakfast, lunch and dinner, parking and air conditioning.
Half Board: includes breakfast, a meal choice of lunch or dinner, parking and air conditioning.
Bed & Breakfast: includes accommodation, breakfast, parking and air conditioning.
The beach service is included or not depending on the accommodation formula you choose when booking.
No, our facility does not have a swimming pool. However, the direct access to the sea and the affiliated beach offer perfect and safe spaces for children to play.
Of course! Our hotel guests can take part free of charge in all the activities, games and workshops organised by the Gatteo Mare Summer Village entertainment team, as well as have free access to shows, concerts and events.
We have an agreement with Bagno Alvaro 19, which is located directly behind the hotel, and with Bagno Adriatico 16, which is just a few steps away.
We have no less than 3 car parks that we offer our guests free of charge: one is located right behind the hotel and two others in the immediate streets of Gatteo Mare. Depending on availability on arrival, we will show you where to park your car.
At the Hotel Splendid your four-legged friends are always welcome and stay with you free of charge, with no extra charge (the only room where they are not allowed is the restaurant room). We would like to remind you that on the beaches of Gatteo Mare access to dogs is regulated by law only at specific times: in the morning from 06:00 to 08:00 and in the evening from 20:00 to 22:00.
Yes, the facility has a convenient lift to reach the floors.
Yes, we provide our guests with hotel bicycles, which we offer completely free of charge for relaxing rides.
We do not have a structured luggage storage room. However, we will always make every effort to help you manage your luggage in case you need it upon arrival or departure.
THE ROOMS
Yes, we have rooms facing the coast from which you can enjoy a beautiful view of the sea.
A minibar is not provided as standard in the rooms, but it is possible to request one in the room as an extra service for a fee.
Yes, air conditioning is present in all our rooms and is always included in the price of your stay.
Yes, all our rooms have a private balcony.
KITCHEN
Our kitchen is not structured to totally differentiate preparations and we cannot guarantee the absolute absence of cross-contamination, so we do not offer a certified Gluten Free menu. However, we do offer our coeliac guests a selection of packaged products for breakfast (bread, biscuits, rusks and cereals). For lunch and dinner, you can choose your favourite dishes from the daily menu and our chef will cook them with all due care. Aware of this inconvenience, all our staff are ready to do their utmost to satisfy your requests and ensure you have a peaceful stay.
We do not offer a set menu specifically for vegetarians or vegans. However, our kitchen offers a rich variety of dishes and side dishes every day, and we are always ready to work together to find the ideal solution for you from our daily offerings.
Yes, of course: let us know about your allergies when you arrive and we will gladly arrange with the kitchen the necessary variations for your meals.
We are always there for the little ones: if your children need to have lunch or dinner half an hour earlier than the official times, there is no problem. On request, we can prepare fresh vegetable broths or purees for their meals.
Breakfast is served from 7:30 to 9:30 am, lunch is served at 1 pm and dinner is served at 7:30 pm.
Yes, of course! You can ask us for it and we will be happy to prepare a handy packed lunch for your day out.
Directly by the sea
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